Frequently Asked Questions
Have questions?
We’ve put together helpful answers about our services, app usage, payments, and rewards to make your experience quick and easy.
Washer
9kg - 2 baskets
18kg - 4 baskets
27kg - 6 baskets
Dryer
14kg - 2 to 3 baskets
21kg - 4 baskets
34kg - 6 to 7 baskets
Absolutely. Use the 18kg or 27kg washers and 21kg or 34kg dryers.
24/7 (24 hours, 7 days)
Machines are cleaned daily as well as sanitized each week.
No, our machines are not coin-operated due to the risk of theft.
We searched long and wide to find the right machine. SpeedQueen machines offer great quality, size and potential features, which we’re looking to implement in the future.
No, it is unhygienic to do so.
No, we do not sell detergent. Instead, we provide plant-based detergent and fabric softener through our TruClean injection system.
Yes, we do have security. We have 8 cameras on site, including the backroom and outside. Safety is important to us.